Spartanburg, SC - On Monday June 27th 2022, local home services company Five Star Plumbing Heating, Cooling & Electric assisted local resident and senior citizen Geraldine Dye with the delivery and installation of a new Lennox air conditioning and heating system, completely free of charge.
Approximately $7,000 in material and installation value were made during the visit. Dye is retired, suffering from health issues, and was previously declined for financing.
The incident started when the central air conditioner at Dye’s Spartanburg home failed. Dye called Five Star, who sent Comfort Advisor Chandler Blackman to investigate the issue and provide a quote on a replacement.
Dye had previously called other home service companies to provide a quote, but all of them were unable to assist due to her challenges with financing.
Blackman was concerned about Dye being left without indoor cooling during the summer heat, especially given her age and state of health, so he reached out to his team to see what they could do to help. After putting their heads together, they secured a new air conditioner (donated by heating and cooling vendor and partner Lennox), and Five Star’s management team, led by General Manager Ingrid Verseeuw, decided to install the new system for Ms. Dye entirely free of charge.
This is not the first time Five Star has helped a neighbor in need in their community. In January 2022, they assisted 75-year-old military veteran Levester Sanders by installing a free furnace at his house during the peak of Winter.
“Here at Five Star Plumbing, Heating, Cooling & Electric, we believe no one should be without a reliable A/C system, especially in the middle of summer,” says Verseeuw. “I’m glad we were able to help Ms. Dye in her time of need, and am very proud of our Five Star team members for remembering the importance of charity even during our busiest time of year.”
About Five Star Plumbing, Heating, Cooling & Electric (a Southern Home Services Company)
Since 1984, Five Star Plumbing, Heating, Cooling has been the home service industry leader in Greenville and Spartanburg. They are committed to building relationships with homeowners and clients through their 100% customer satisfaction guarantee and pride themselves on “The Five Star Way.” For more information about Five Star Plumbing, Heating Cooling & Electric, visit www.fivestartoday.com.